{"id":3741,"date":"2026-04-15T10:20:46","date_gmt":"2026-04-15T10:20:46","guid":{"rendered":"https:\/\/themoderninvite.com\/?page_id=3741"},"modified":"2026-05-07T18:00:47","modified_gmt":"2026-05-07T18:00:47","slug":"refunds","status":"publish","type":"page","link":"https:\/\/themoderninvite.com\/fr\/refunds\/","title":{"rendered":"Remboursements"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3741\" class=\"elementor elementor-3741\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5932139 e-flex e-con-boxed e-con e-parent\" data-id=\"5932139\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-381c81f elementor-widget elementor-widget-heading\" data-id=\"381c81f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Remboursements<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a93e2bf elementor-widget elementor-widget-text-editor\" data-id=\"a93e2bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><em>Derni\u00e8re mise \u00e0 jour : Avril 2026<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bf2defc e-flex e-con-boxed e-con e-parent\" data-id=\"bf2defc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-567ffd7 e-con-full e-flex e-con e-child\" data-id=\"567ffd7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-abdf571 elementor-widget elementor-widget-heading\" data-id=\"abdf571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Aper\u00e7u<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1010e52 elementor-widget elementor-widget-text-editor\" data-id=\"1010e52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"82\" data-end=\"188\">Chez The Modern Invite, nous proposons des produits num\u00e9riques et personnalis\u00e9s cr\u00e9\u00e9s sp\u00e9cifiquement pour chaque client.<\/p><p data-start=\"190\" data-end=\"318\">En raison de la nature de ces services, l'\u00e9ligibilit\u00e9 au remboursement est limit\u00e9e d\u00e8s lors que le travail a commenc\u00e9 ou que l'acc\u00e8s num\u00e9rique a \u00e9t\u00e9 accord\u00e9.<\/p><p data-start=\"320\" data-end=\"380\">Veuillez lire attentivement cette politique avant de passer commande.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7017bd1 e-con-full e-flex e-con e-child\" data-id=\"7017bd1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0dce464 elementor-widget elementor-widget-heading\" data-id=\"0dce464\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Commandes de mod\u00e8les personnalis\u00e9s<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-954ef60 elementor-widget elementor-widget-text-editor\" data-id=\"954ef60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les commandes de mod\u00e8les personnalis\u00e9s peuvent \u00eatre \u00e9ligibles \u00e0 un remboursement uniquement si la production n'a pas commenc\u00e9, qu'aucun acc\u00e8s n'a \u00e9t\u00e9 accord\u00e9 et qu'aucun fichier ou acc\u00e8s au faire-part n'a \u00e9t\u00e9 livr\u00e9.<\/p><p>D\u00e8s lors que l'un des \u00e9v\u00e9nements suivants survient, la commande devient non remboursable :<br \/>\u2022 la production a commenc\u00e9<br \/>\u2022 l'acc\u00e8s a \u00e9t\u00e9 accord\u00e9<br \/>\u2022 les fichiers ou l'acc\u00e8s au faire-part ont \u00e9t\u00e9 livr\u00e9s<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45c21f1 e-con-full e-flex e-con e-child\" data-id=\"45c21f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a80aa27 elementor-widget elementor-widget-heading\" data-id=\"a80aa27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Commandes de cr\u00e9ation sur mesure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e38a14 elementor-widget elementor-widget-text-editor\" data-id=\"7e38a14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"757\" data-end=\"856\">Les commandes de cr\u00e9ation sur mesure incluent des concepts de faire-part enti\u00e8rement personnalis\u00e9s, con\u00e7us sp\u00e9cifiquement pour votre \u00e9v\u00e9nement.<\/p><p data-start=\"858\" data-end=\"899\">Ces commandes sont <strong data-start=\"875\" data-end=\"893\">non remboursables<\/strong> d\u00e8s lors que :<\/p><ul data-start=\"901\" data-end=\"1014\"><li data-section-id=\"1sshavd\" data-start=\"901\" data-end=\"930\">le travail cr\u00e9atif a commenc\u00e9<\/li><li data-section-id=\"1r8zjgi\" data-start=\"931\" data-end=\"960\">la recherche de design a d\u00e9but\u00e9<\/li><li data-section-id=\"pr4yq5\" data-start=\"961\" data-end=\"991\">des concepts ont \u00e9t\u00e9 cr\u00e9\u00e9s<\/li><li data-section-id=\"lz24ll\" data-start=\"992\" data-end=\"1014\">des r\u00e9visions ont commenc\u00e9<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ed210e e-con-full e-flex e-con e-child\" data-id=\"8ed210e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf16618 elementor-widget elementor-widget-heading\" data-id=\"bf16618\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Avant le d\u00e9but des travaux<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4af36dc elementor-widget elementor-widget-text-editor\" data-id=\"4af36dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1042\" data-end=\"1176\">Si vous nous contactez imm\u00e9diatement apr\u00e8s l'achat et qu'aucun travail n'a encore commenc\u00e9, les demandes d'annulation pourront \u00eatre examin\u00e9es \u00e0 notre discr\u00e9tion.<br \/><br \/>Une fois que le travail a commenc\u00e9 ou que l'acc\u00e8s a \u00e9t\u00e9 accord\u00e9, la commande devient non remboursable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-68da8af e-con-full e-flex e-con e-child\" data-id=\"68da8af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ffa79c6 elementor-widget elementor-widget-heading\" data-id=\"ffa79c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Probl\u00e8mes techniques<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74665c2 elementor-widget elementor-widget-text-editor\" data-id=\"74665c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1285\" data-end=\"1411\">Si un probl\u00e8me technique emp\u00eache l\u2019acc\u00e8s ou l\u2019utilisation normale de votre invitation, nous ferons tout notre possible pour le r\u00e9soudre.<\/p><p data-start=\"1413\" data-end=\"1445\">Lorsque cela est appropri\u00e9, nous pouvons proposer :<\/p><ul data-start=\"1447\" data-end=\"1614\"><li data-section-id=\"10tx5g7\" data-start=\"1447\" data-end=\"1474\">la correction du probl\u00e8me<\/li><li data-section-id=\"16bw5yq\" data-start=\"1475\" data-end=\"1497\">un nouvel acc\u00e8s<\/li><li data-section-id=\"1git3c2\" data-start=\"1498\" data-end=\"1531\">une solution alternative de livraison<\/li><li data-section-id=\"w3tncl\" data-start=\"1532\" data-end=\"1614\">un remboursement partiel ou int\u00e9gral, \u00e0 notre discr\u00e9tion, si aucune solution raisonnable ne peut \u00eatre propos\u00e9e<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-97a5424 e-con-full e-flex e-con e-child\" data-id=\"97a5424\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32e16d2 elementor-widget elementor-widget-heading\" data-id=\"32e16d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Responsabilit\u00e9 du client<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e134b1 elementor-widget elementor-widget-text-editor\" data-id=\"2e134b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1647\" data-end=\"1732\">Aucun remboursement ne sera accord\u00e9 pour les probl\u00e8mes r\u00e9sultant des contenus ou informations fournis par le client, notamment :<\/p><ul data-start=\"1734\" data-end=\"1941\"><li data-section-id=\"1c5gn0q\" data-start=\"1734\" data-end=\"1773\">les fautes d\u2019orthographe dans les textes transmis<\/li><li data-section-id=\"18j98u0\" data-start=\"1774\" data-end=\"1829\">les dates ou informations incorrectes fournies par le client<\/li><li data-section-id=\"2cvqei\" data-start=\"1830\" data-end=\"1861\">les images t\u00e9l\u00e9charg\u00e9es de mauvaise qualit\u00e9<\/li><li data-section-id=\"a6m4kg\" data-start=\"1862\" data-end=\"1885\">les informations manquantes<\/li><li data-section-id=\"1urzme1\" data-start=\"1886\" data-end=\"1909\">un changement d\u2019avis apr\u00e8s validation<\/li><li data-section-id=\"1hovhey\" data-start=\"1910\" data-end=\"1941\">un changement d'avis apr\u00e8s validation<\/li><\/ul><p data-start=\"1943\" data-end=\"2019\">Il appartient au client de v\u00e9rifier attentivement l\u2019ensemble des informations transmises.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-95db980 e-con-full e-flex e-con e-child\" data-id=\"95db980\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a5a2134 elementor-widget elementor-widget-heading\" data-id=\"a5a2134\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7.Les demandes de modification ne donnent pas droit \u00e0 un remboursement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3d011d elementor-widget elementor-widget-text-editor\" data-id=\"f3d011d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2054\" data-end=\"2164\">Les modifications incluses font partie de la prestation achet\u00e9e et doivent \u00eatre utilis\u00e9es pour demander les ajustements n\u00e9cessaires, le cas \u00e9ch\u00e9ant.<\/p><p data-start=\"2166\" data-end=\"2224\">Une demande de modification ne donne pas droit \u00e0 un remboursement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-976b9ed e-con-full e-flex e-con e-child\" data-id=\"976b9ed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d36020c elementor-widget elementor-widget-heading\" data-id=\"d36020c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Inactivit\u00e9 du client<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0dfe619 elementor-widget elementor-widget-text-editor\" data-id=\"0dfe619\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2253\" data-end=\"2321\">Si le client cesse de r\u00e9pondre ou ne fournit pas les contenus n\u00e9cessaires :<\/p><ul data-start=\"2323\" data-end=\"2416\"><li data-section-id=\"xe0fov\" data-start=\"2323\" data-end=\"2374\">le projet pourra \u00eatre mis en pause apr\u00e8s 30 jours ;<\/li><li data-section-id=\"4gfcw6\" data-start=\"2375\" data-end=\"2416\">le projet pourra \u00eatre cl\u00f4tur\u00e9 apr\u00e8s 90 jours<\/li><\/ul><p data-start=\"2418\" data-end=\"2465\">Aucun remboursement ne sera accord\u00e9 en cas d'inactivit\u00e9 prolong\u00e9e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed85b3b e-con-full e-flex e-con e-child\" data-id=\"ed85b3b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15ca297 elementor-widget elementor-widget-heading\" data-id=\"15ca297\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">9. R\u00e9trofacturations et litiges de paiement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c707404 elementor-widget elementor-widget-text-editor\" data-id=\"c707404\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2507\" data-end=\"2642\">Si vous rencontrez un probl\u00e8me avec votre commande, veuillez d\u2019abord nous contacter \u00e0 l\u2019adresse <strong data-start=\"2579\" data-end=\"2608\"><a class=\"decorated-link cursor-pointer\" href=\"mailto:hello@themoderninvite.com\" rel=\"noopener\" data-start=\"2581\" data-end=\"2606\">hello@themoderninvite.com<\/a><\/strong> avant d\u2019ouvrir un litige de paiement.<\/p><p data-start=\"2644\" data-end=\"2800\">Toute demande de r\u00e9trofacturation frauduleuse ou abusive pourra \u00eatre contest\u00e9e \u00e0 l\u2019aide de justificatifs, notamment les d\u00e9tails de la commande, les formulaires transmis, les \u00e9changes et les preuves de livraison.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45b285f e-con-full e-flex e-con e-child\" data-id=\"45b285f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61682b1 elementor-widget elementor-widget-heading\" data-id=\"61682b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">10. Droits imp\u00e9ratifs des consommateurs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4d91b6 elementor-widget elementor-widget-text-editor\" data-id=\"e4d91b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Aucune disposition de la pr\u00e9sente politique de remboursement ne limite les droits imp\u00e9ratifs dont vous pouvez b\u00e9n\u00e9ficier en vertu de la l\u00e9gislation applicable en mati\u00e8re de protection des consommateurs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6084f93 e-con-full e-flex e-con e-child\" data-id=\"6084f93\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-341b0b1 elementor-widget elementor-widget-heading\" data-id=\"341b0b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">11. Contact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78e1bde elementor-widget elementor-widget-text-editor\" data-id=\"78e1bde\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2969\" data-end=\"3000\">Pour toute demande relative \u00e0 un remboursement : <a href=\"mailto:hello@themoderninvite.com\"><strong data-start=\"3002\" data-end=\"3031\">hello@themoderninvite.com<\/strong><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refunds Last updated : April 2026 1. Overview At The Modern Invite, we provide digital and personalized products created specifically for each customer. Because of the nature of these services, refund eligibility is limited once work has started or digital access has been granted. Please review this policy carefully before placing an order. 2. Customized [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3741","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/themoderninvite.com\/fr\/wp-json\/wp\/v2\/pages\/3741","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/themoderninvite.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/themoderninvite.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/themoderninvite.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/themoderninvite.com\/fr\/wp-json\/wp\/v2\/comments?post=3741"}],"version-history":[{"count":0,"href":"https:\/\/themoderninvite.com\/fr\/wp-json\/wp\/v2\/pages\/3741\/revisions"}],"wp:attachment":[{"href":"https:\/\/themoderninvite.com\/fr\/wp-json\/wp\/v2\/media?parent=3741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}